Source: IT Pro Portal
The tourism industry in general and the hotel industry in particular are characterized by customer needs and requirements. Knowing the customer and understanding quickly, if not immediately, of his desires makes the difference.
In practice, competitiveness in the industry is about the ability to predict and anticipate demands and behaviors.
Identifying trends is no longer enough when the business is conducted in real time. Here is the technological news in artificial intelligence, which provides hoteliers with new tools for deciphering market situations, predicting trends and fashions, and responding immediately and accurately to the dynamic and demanding customer. And that is just the beginning.
A wide-ranging article from a channel of technology professionals on the dramatic effects of innovative technologies – artificial intelligence and virtual reality – on management, operation and marketing in the hotel industry.
Selected Quote
“Due to seasonal changes and demand-centric nature of the hospitality industry, hotel and travel businesses are likely to adopt need-specific solutions”
Published on: April 12, 2018
Source language: English